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Read up on our best tips for removing stains for common messy household accidents such as dog faeces. We explain the difference between renting a carpet cleaning machine versus hiring a professional carpet cleaning service and how to keep your tiles clean. Our cleaning tips will help you keep your home looking clean as well as being hygienic. Our cleaning service is available for domestic and commercial clients in Tweed Heads and the southern end of the Gold Coast.

  • Nov, 16, 2016
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After having my carpet cleaned, my carpet squelched when I walked on it.

It was not extracted enough and possibly over wetted. This can cause bacteria and smell.

  • Nov, 16, 2016
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A few days after I had my carpets professionally cleaned, stains appeared, Why?

More than likely the “professional” has used way too much water and over wetted the carpet. The process of WICKING (carpet dries from the bottom up) has caused dirt particles to rise to the top

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  • Nov, 16, 2016
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Why use a professional carpet cleaner when I can hire a machine and clean it myself?

The machines you hire are small and not properly maintained. They don’t clean deep down as they lack the power. They are very labour intensive, as the tank is small and you are forever filling

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  • Nov, 16, 2016
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If I spill something on my carpet what should I do? and can I leave it until my yearly carpet clean?

Firstly you should NEVER rub carpet only blot it with a damp towel. Most small spills need to be blotted with a damp towel straight away, be careful not to increase the size of the

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  • Nov, 16, 2016
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I can’t seem to get the urine smell out of my carpets after my pet urinated, what can be done?

Urine goes on as an acid and transforms into an alkaline crystal (Salt residue combined with bacteria) over the next 72 hours. The salt crystal draws moisture from the air which feeds the bacteria. The

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  • Nov, 16, 2016
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How important are the chemicals used to clean carpets?

Extremely Important!! Different carpets and spots etc. require compatible chemicals. Carpets can be quite delicate and using the wrong chemicals can do irreparable damage to your carpets.

  • Nov, 16, 2016
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How often should I get my carpets cleaned?

At least once a year but if the carpets are heavily used e.g. pets, kids etc. at least 6 monthly.

  • Nov, 16, 2016
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Why are some carpet cleaners cheaper than others?

As with most things cheaper is not better. Cheap operators generally use cheaper machines and chemicals, they also do the job more quickly by not cleaning the fibres correctly and more often than not don’t

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  • Nov, 16, 2016
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Why is a truck mount extractor better than a portable extractor?

A truck mount machine makes the water hotter (the hotter the water the better the clean), gives more suction (helps the drying process be quicker and removes more dirt) and higher water pressure (cleans the

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  • Nov, 16, 2016
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What is the difference between a dry clean and a steam clean (hot water extraction)?

A dry clean really only polishes the top of the fibres where as a steam clean will get deep down into the base of the fibres.